![]() Incidentally, in March 2018 the venerable publication U.S. Among other honors, this destination was rated the number one hotel in Riviera Nayarit as well as one of the “Top 25 All-Inclusive Resorts in the World” and “Top 25 Luxury Hotels” in Mexico-all honors bestowed based on guests’ opinions of the property’s service, quality and value. My most recent trek took me about a 15-minute drive away from Puerto Vallarta to the AAA Five Diamond Grand Velas Riviera Nayarit resort, which was (again) recognized among the best in the world in TripAdvisor’s 2018 Travelers’ Choice Awards. I’ve personally stayed and played at a great number of Velas Resorts’ all-inclusive properties throughout Mexico and each have exceeded my indubitably high expectations. These are truths Velas Resorts knows quite well as, for over 25 years, this haute hospitality group has operated a number of signature luxury all-inclusive resorts known for proffering world-class service in combination with exceptionally appointed accommodations and superb amenities and facilities. It cited the value of “highly differentiated product offerings” among the main drivers of all-inclusive interest, combined with a “need to balance this value proposition with one of the biggest expectations of today’s all-inclusive traveler: the expectation of true hospitality and service execution…How a property differentiates itself from a service standpoint and how it goes the extra mile to meet these expectations can make all the difference in the world.” In fact, a Hotel-Online “2018 Trends in All-Inclusive Sector” report explored motivating factors prompting today’s travelers to choose a luxury all-inclusive property. The all-inclusive model, which reportedly originated in the French Club Med resorts in 1950, is now more popular than ever-even among persnickety jet setters for whom an ordinary retreat just won’t do. Today’s luxury all-inclusive resort industry has no shortage of options, with an increasing number of high-end properties around the globe getting in the game. This review of what it’s like to #TradePlaces at the Grand Velas Riviera Nayarit is Part 1 in our 3-part series on Mexico’s Riviera Maya.
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